Shipping policy
Shipping Policy
Effective date: May 16, 2026
Contact: support@loafguards.shop
1. Order Processing
Orders are usually processed within 24â48 hours after purchase, excluding weekends and holidays.
During busy periods, sales, holidays, or high demand, processing may take slightly longer.
2. Delivery Times
Standard delivery usually takes 5â10 business days, depending on your location and the shipping options available at checkout.
Estimated delivery times are not guaranteed and may be affected by courier delays, customs checks, holidays, weather, or high demand.
3. Tracking Your Order
Once your order has shipped, you will receive a tracking number by email.
You can also track your order directly on our website by opening the menu and clicking âTrack My Order.â Enter your tracking number there to see the latest delivery updates.
Please allow some time for tracking information to update after your order has been dispatched.
4. Incorrect Shipping Details
Please make sure your shipping address is correct before placing your order.
If an order is returned, delayed, or undeliverable because of an incorrect or incomplete address, the customer may be responsible for reshipping costs.
If you notice an address mistake after ordering, contact us as soon as possible at:
We cannot guarantee changes once the order has already been processed or shipped.
5. Lost or Delayed Orders
If your order appears delayed or lost, contact us at:
Please include your order number and the email address used at checkout.
We will help investigate with the shipping provider and find the best available solution.
6. Customs, Duties, and Taxes
Depending on your location, your order may be subject to customs fees, import duties, or local taxes.
These charges are set by your countryâs customs authority and are the customerâs responsibility unless stated otherwise at checkout.
7. Failed Delivery Attempts
If a courier attempts delivery and the package is not collected, refused, or returned to sender, the customer may be responsible for any reshipping costs.
Please follow the tracking updates and contact the courier if delivery action is required.
8. Shipping Questions
For any shipping questions, contact us at:
Please include your order number so we can help faster.
Common Shipping Questions
When will my order ship?
Most orders ship within 24â48 hours after purchase. You will receive a shipping confirmation email once your order is on the way.
How long does delivery take?
Standard delivery usually takes 5â10 business days, depending on your location and the shipping option selected at checkout.
How do I track my order?
You will receive a tracking number by email once your order ships.
You can also go to our website menu and click âTrack My Order.â Enter your tracking number there to view the latest updates.
My tracking number is not updating. What should I do?
Tracking can sometimes take time to update after dispatch. Please allow 24â72 hours for the first tracking update to appear.
If your tracking has not updated after several days, contact us at:
Can I change my shipping address?
Contact us as quickly as possible at:
If your order has not been processed or shipped yet, we will do our best to update the address. Once the order has shipped, we may not be able to change it.
What happens if I entered the wrong address?
If the wrong address was entered at checkout, contact us immediately.
If the order has already shipped or is returned due to an incorrect address, the customer may be responsible for reshipping costs.
What if my package is delayed?
Delivery delays can happen because of courier volume, customs, holidays, weather, or local delivery issues.
If your package is significantly delayed, email us with your order number and we will help check the status.
What if my package is lost?
If your tracking shows the package may be lost, contact us at:
We will help investigate and work toward the best available solution.
Do you ship internationally?
Shipping availability depends on the country and options shown at checkout. If your country is available at checkout, we can ship to you.
Will I have to pay customs or import fees?
Depending on your country, customs fees, duties, or local taxes may apply. These are set by your local customs authority and are the customerâs responsibility unless stated otherwise at checkout.